My writing is always someone else’s reading, which means I need to write with heart, even when I’m being critical. When I remember this, when I get this right, when I write with sympathy in front, people send me messages about what they admire –

The chapter in OHM in which Nedd loses his wife in a tragic accident.

The characters in Love In An Iron Bowl.

The encouragement in The Bright Red Book of Happiness.

All I need is to remember – all any of us needs to remember? – is to let our sympathetic hearts lead.